Henglong 3810 10KM/H 100 Meters Distance Remote Control Boat

Why Buy From Us

• 🇮🇳 Ships Directly from India – Fast and reliable nationwide delivery
  
• 🛠️ AMC Protection – Enjoy worry-free ownership with our Annual Maintenance Contract
  
• 💬 WhatsApp Expert Support – Get real-time help 7 days a week
  
• 🔁 7-Day Easy Replacement – Hassle-free returns for damages or defects
  
• 🔒 Secure Payment Gateway – Safe and encrypted checkout process
  
• ⭐ Trusted by 1000+ RC Hobbyists – Join India’s growing RC community

Returns & Replacement Policy

We want you to enjoy a smooth and worry-free shopping experience with us. In rare cases where your product arrives damaged or has a manufacturing defect, we’re happy to offer a replacement or return — subject to the following conditions.

Eligibility for Returns / Replacement

• Returns are accepted only for products that are damaged during shipping or have a manufacturing defect.
  
• To be eligible, customers must provide a detailed unboxing video that clearly shows:
  
  The entire unboxing process in a single continuous video (no cuts or edits).
  The product damage or defect visible within the same video.
  
• Requests without a valid unboxing video will not be eligible for return or replacement, as this helps us verify authenticity and prevent misuse.
  

Return / Replacement Process

1. Submit your return or replacement request along with the unboxing video via email or WhatsApp.
   
2. Our team will review and verify the video and claim within 1–2 working days.
   
3. Once approved, we’ll initiate a pickup of the product. The pickup agent usually takes 2–3 working days to collect it.
   
4. After successful pickup and inspection, your refund or replacement will be processed within 5–7 working days.
   

Important Notes

• Products damaged due to improper handling, usage, or modification after delivery are not covered under this policy.
  
• Make sure to retain the original packaging until your request is fully processed.
  
• Refunds will be issued only to the original payment method used during purchase.

Shipping & Delivery Information

At CrazyRC, we offer two types of shipping based on product availability:

🚀 Fast Delivery (In-Stock Items)

Products tagged as In-Stock are shipped within 48 hours from our Indian warehouse.

• Metro Cities: Delivered within 1–3 business days after dispatch.
  
• Other Cities & Towns: Delivered within 3–5 business days after dispatch.
  
  Tracking details will be shared via email and WhatsApp once your order ships.
  
  

🌍 Standard Delivery (Sourced Items)

For products not in stock locally, delivery may take 15–20 business days.

These items are specially sourced from our international manufacturing partners, pass through customs clearance, and are delivered directly to your doorstep — with no extra charges for import or duties.

We handle everything end-to-end so you can shop worry-free.

🧾 Important Notes

• All orders come with free shipping across India.
  
• Delivery timelines may vary slightly due to courier availability or customs clearance delays.
  
• You’ll receive regular updates and tracking once your order is in transit.

AMC / Care Program

Give your RC vehicle the care it deserves with the CrazyRC AMC (Annual Maintenance Contract) / Care Program — India’s first RC care plan designed to keep your model in peak condition all year round.

Every new RC vehicle purchase comes with 6 months of complimentary AMC coverage — ensuring complete peace of mind right from day one.

What’s Covered

• ✅ Accidental Damage Protection – Covers crashes, drops, and water damage.
  
• ⚙️ Mechanical & Electronic Failures – Includes motor, servo, gear, and remote-control issues not covered under standard warranty.
  
• 🔋 Battery & Component Support – Battery, ESC, and electronic malfunctions included.
  
• 💪 Wear & Tear Repairs – Fixes for normal-use wear and operational degradation.
  
• 🧰 Cosmetic Fixes – Light body or shell damage repairs that affect appearance.
  

How It Works

1. Automatic Coverage – Enjoy 6 months of free AMC with every RC vehicle.
   
2. Extend Anytime – Upgrade to a full 1-year plan (extendable up to 3 years) for uninterrupted coverage.
   
3. Easy Service Requests – Raise a ticket via your CrazyRC.com account; ship your model to our repair center (shipping by customer).
   
4. In-House Repair Lab – Expert RC technicians handle diagnostics, repairs, and full testing before return.
   
5. Fast Turnaround – AMC members get priority service and a 48-hour initial response on all requests.
   

Member Benefits

• 🚀 Priority Queue for all AMC and modification requests.
  
• 🧩 Custom Upgrades & Mods (spare parts extra).
  
• 🔧 Up to 4 Repairs per Year within coverage limit.
  
• 💬 Dedicated Expert Support – Direct contact with our service technicians.
  

Program Fee

• First 6 Months – Free with Every Purchase 🎉
  
• Annual Renewal – ₹3,499/year (extendable up to 3 years at discounted rates).
  
  Click here to know more!

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