FAQs

FAQs

Frequently Asked Questions

  1. What types of RC vehicles does Crazy RC Cars offer?

We offer a wide range of RC vehicles, including cars, helicopters, trucks, and bikes. Each vehicle is designed for high performance and durability, ensuring you get the best RC experience.

  1. Do you provide repair services for damaged RC vehicles?

Yes, we provide comprehensive repair services for damaged RC vehicles. Our technicians will assess and repair your vehicle to get it back to top performance, no matter the issue.

  1. What is the AMC (Annual Maintenance Contract) service?

The AMC covers regular maintenance and servicing of your RC vehicles. With our AMC, you can ensure your vehicle stays in perfect condition and avoid unexpected repairs.

  1. How do I request technical support for my RC vehicle?

You can request technical support by contacting us through our support page or by calling our customer service line. Our experts are ready to assist you with any technical questions or troubleshooting needs.

  1. Can I buy replacement parts for my RC vehicle on your website?

Yes, we stock a wide variety of replacement parts for all our RC models. If you need a specific part, check our online catalog or contact our support team for assistance.

  1. Do you offer any warranty on your RC products?

Yes, most of our RC vehicles come with a warranty. Please refer to the product details for specific warranty information or contact our support team to learn more.

  1. What should I do if my RC vehicle stops working?

If your vehicle stops working, first check the batteries and connections. If the problem persists, contact our technical support team for guidance. If necessary, you can send it to us for repair, and we’ll get it running again.

  1. How long does it take to receive my order?

Shipping times vary based on location, but we strive to deliver all orders as quickly as possible. You can track your order status through your account on our website.

  1. Can I cancel or modify my order after it has been placed?

If you need to cancel or change your order, please contact us as soon as possible. Once an order has shipped, we may not be able to make modifications.

  1. Do you provide support for beginners new to RC vehicles?

Absolutely! We offer beginner-friendly guides and have a team ready to answer your questions to help you get started in the exciting world of RC vehicles.